CANCELLATION POLICY

camp

  1. DOWN PAYMENT: In order to confirm a booking, the customer must pay the the first night of the stay in advance.

  2. CANCELLATIONS:

    -Free cancellation when this is made more than 15 days in advance of occupying the accommodation.

    -50% of the down payment if the cancellation is made from 14 to 8 days before the booked date.

    -100% of the down payment when the cancellation is made 7 days or less before the booked date.

  3. BOOKING MODIFICATIONS: The customer may request to modify their booking (dates and/or type of lodge). This must be done in writing and is subject to availability.

CANCELLATION POLICY

PODS AND APARTMENTS

  1. DOWN PAYMENT: In order to confirm a booking, the customer must pay the 25% of the stay in advance.

  2. CANCELLATIONS:

    -Free cancellation when this is made more than 21 days in advance of occupying the accommodation.

    -50% of the down payment if the cancellation is made from 20 to 15 days before the booked date.

    -100% of the down payment when the cancellation is made 14 days or less before the booked date.

  3. BOOKING MODIFICATIONS: The customer may request to modify their booking (dates and/or type of lodge). This must be done in writing and is subject to availability.